You love to find solutions for customers?
You want to change the “boring” customer service to more funkier one and make fuzz among competitors?
You are the person, who gets energy from an often hectic environment?
Then we suggest that you read more.
We are an ambitious start-up from Estonia that are constantly growing and trying to shake up the traditional windows and doors industry in e-commerce market in Denmark. As we like to follow our dreams pretty fast, we are missing a person from our team. A really dedicated and flexible Customer Relations Specialist, who is ready to work in a team; is solution orientated and good in multitasking.
To get the job done in a marvelous way, we need you to have the following:
• fluent Danish & English speaking/writing skills
• great communication skills
• systematic and passionate approach to the things you do
• good skills with computers & modern day software
• previous work experience in a customer facing role or in sales is a bonus
Your journey in Klarvinduer consists of the following tasks:
• advising and servicing our customers per phone, mail and chat
• inquiries, offers, complaints
• coordination with production in Estonia
• handling of payments
• various ad hoc tasks
• development of a customer journey in Klar
What we will offer when you join us? (and you will, right?